Return and Exchange Policy
Return and Exchange Policy
At Hollywood Supply, we want you to be completely satisfied with your purchase. If you are not fully happy with your order, we offer a straightforward return and exchange policy.
Returns
You can return unused products except nail polish within 48 hours after item received of your purchase for a full refund. To initiate a return, please contact our customer service team with your order details. Once your return is approved, we will provide you with instructions on how to send back the item.
Exchanges
If you would like to exchange an item for a different size or product, please contact us within 48 hours after item was received of your purchase. We will assist you in processing the exchange and ensuring you receive the product you want.
Conditions for Returns and Exchanges
- Items must be unused and in their original packaging.
- Shipping costs for returns and exchanges are the responsibility of the customer, unless the return is due to an error on our part.
- Please keep your shipping receipt as proof of return.
Thank you for shopping at Hollywood Supply! If you have any questions regarding our return and exchange policy, feel free to reach out to our customer service team for assistance.